FAQ

What are the pharmacy hours?

The pharmacy department is open Monday through Saturday 8am-9pm and Sunday 9am-7pm.

What are the home healthcare department hours?

The home healthcare department is open Monday through Friday 8:30am-7pm, Saturday 9am-5pm and Sunday the department is closed- please call 610-933-2609 and ask for a manager on Sunday for home healthcare assistance.

Where in the store is the pharmacy located?

The pharmacy department is located in far right rear corner of the store-- there is an entrance by the gift & candy department and also one in Aisle 7.

How long will it take to have a prescription filled?

We try to fill prescriptions as quickly as possible yet efficiently. To best serve you in a timely manner, it is recommended you or your doctor send your prescription or refills to us ahead of time so that we can make every effort to have the prescription ready prior to your arrival at the pharmacy.

Prescriptions can be faxed, phoned or E-Prescribed from your physician. Refills can be phoned in, submitted online through the "Refill A Prescription" tab on our website, or filled through the iRefill App on your smartphone or tablet.

What if you do not have my medication in stock?

It is important for us to have your most up-to-date contact information on file in the event we should not have your medication in stock. If we have none of your medication in stock, we will call to let you know we need to order it in or if we have some but not the full quantity, we will give you what we have in stock to get you through until our medication order comes in to fill the remainder.

Is your store handicap accessible?

Yes. There is handicap parking available in the front of the store. There is also a ramp located on the left side of our entrance with push-button automatically-opening doors. Once inside our store, all of our merchandise is located on one floor.

Do you deliver?

We do deliver locally. Please call us at 610-933-2609 to discuss setting up delivery.

Will insurance cover the cost of my compounded medications?

We do not accept any insurance. However, we do give you a Universal Claims Form that can be submitted to the insurance company for reimbursement. Feel free to use your HSA or FSA to cover the costs of the prescription.

When can I pick up my prescription?

Even though the compounding lab is only open Monday, Wednesday and Friday, once your compounded prescription is made, you are able to pick up the prescription whenever Gateway Pharmacy or Paoli Pharmacy is open (see their respective websites for specific hours). At the pharmacy register, give the employee your name and let them know you’re here to pick up a compounded prescription.

Learn more about all the different types of compounding we offer.

Within each subcategory are just a few of the many preparations that we can compound for patient and office use. We work together with practitioners and patients to solve problems, with all formulations customized per prescription to meet the unique needs of every patient. Contact us today with any questions or formula requests!